Legal & Policies

Transparency, trust, and compliance at every level

Terms of Service

Effective Date: January 2025
Last Updated: January 2026

1. Acceptance of Terms

By accessing and using Mind and Muscle ("the Service"), you accept and agree to be bound by these Terms of Service.

2. Age Requirements & Parental Consent

Users 13 and Over: You may create an account and use the Service.
Users Under 13: You must have verifiable parental consent before using the Service. We comply with COPPA (Children's Online Privacy Protection Act).

3. Subscriptions & Billing

Payment Options: Team licenses are available with two payment options:

  • 6-Month Upfront: Pay for 6 months in advance at a discounted rate
  • Monthly Payments: Pay monthly with a 6-month minimum commitment

6-Month Commitment: Both payment options require a minimum 6-month commitment. By subscribing, you agree to pay for the full 6-month term. Monthly payment subscribers cannot cancel during the initial 6-month period; billing will continue for all 6 months.

After Your Commitment: After completing your initial 6-month term, your subscription converts to month-to-month billing. You may then cancel at any time with no penalty, effective at the end of your current billing period.

Billing Failures: If a payment fails, we will attempt to process it again over a 7-day period. If payment cannot be collected, your account access may be suspended until the balance is resolved. You remain responsible for all charges during your commitment period.

Refunds:

  • Upfront payments: Refunds are considered on a case-by-case basis within 30 days of purchase
  • Monthly payments: No refunds for payments already processed. After your 6-month commitment, you may cancel to prevent future charges.

Seat Allocation: Athletes and coaches consume a license seat. Parents can view athlete progress without consuming a seat.

4. Acceptable Use

You agree not to:
• Share your account credentials
• Use the Service for any illegal purpose
• Harass, bully, or harm other users
• Upload inappropriate content
• Attempt to reverse engineer or hack the Service

5. Content Ownership

You retain ownership of content you upload. By uploading content, you grant us a license to use it to provide the Service.

6. Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

7. Health & Fitness Disclaimer

⚠️ IMPORTANT: Read our complete Health & Fitness Disclaimer before using workout features.

NOT MEDICAL ADVICE: Mind and Muscle provides general fitness and mental training information. We are NOT medical professionals. Our AI-generated recommendations are NOT a substitute for professional medical advice, diagnosis, or treatment.

CONSULT YOUR DOCTOR: Always consult a qualified healthcare provider before starting any physical training program, especially if you:

  • Have any pre-existing medical conditions
  • Have a history of injuries
  • Are taking medication
  • Experience pain or discomfort during exercise

ASSUMPTION OF RISK: You acknowledge that physical exercise carries inherent risks including, but not limited to, muscle strain, sprains, fractures, cardiovascular stress, and in rare cases, serious injury or death. You assume full responsibility for all risks associated with using this Service.

STOP IF INJURED: If you experience pain, dizziness, shortness of breath, or discomfort during any exercise, STOP IMMEDIATELY and consult a medical professional.

PARENTAL SUPERVISION: Parents/guardians of users under 18 must supervise physical activities and ensure their child has medical clearance for athletic training.

AI LIMITATIONS: Our AI provides general recommendations based on user inputs. AI cannot assess your medical history, current physical condition, or injury risk. Follow recommendations at your own discretion.

LIABILITY WAIVER: To the fullest extent permitted by law, Mind and Muscle, its officers, employees, and affiliates SHALL NOT BE LIABLE for any injuries, damages, or losses resulting from your use of workout programs, exercise recommendations, or training content provided through this Service.

INDEMNIFICATION: You agree to indemnify and hold harmless Mind and Muscle from any claims, damages, or expenses arising from your use of fitness content or training programs.

8. Limitation of Liability

Mind and Muscle is provided "as is" without warranties of any kind, either express or implied. We make no representations about the accuracy, reliability, completeness, or timeliness of the content. Use of the Service is at your sole risk.

9. Contact

For questions about these Terms, contact us at support@mindandmuscle.ai